Hello, I recently downloaded Turbotax Basic for 2024 taxes. I then purchased through Walmart online the license code box for activation. I picked up the box today as it took Walmart 3 days to acquire it. It used to be super easy with the CD. I opened my account, entered the license code 16 digits exactly as indicated and received a 606 error code telling me that the license code was invalid. I tried three times, same thing. I closed out of my account, I shut off my laptop, and I tried again. Same thing. I then got to thinking maybe I need to update my browser, so I did. Didn't make a difference, same error code. Ok, so now I'm thinking I need to contact customer service. Great , I am going to have to wait another day as customer service only re-opens at 9AM tomorrow. I have used Turboxtax with the CD for years without issues. Has anyone else come up with this problem. Any ideas ?
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