Error code 95365

[TurboTaxAniqua]

@te30 We are aware of this issue, and our development team is working on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.

[te30]

There is a new patch for the program available but it will not properly install and just keeps showing an update is available when I try and restart the program. Is there a workaround to this issue and does the patch address the serious issues with handling T3's?

[TurboTaxAniqua]

@te30 We released new updates this morning, so please make sure your software is up to date. It should be resolved now. Thank you for your patience.

[te30]

No the update does not run and will not allow the program to open or get beyond the update process.

[TurboTaxAniqua]

@te30   In that case, please uninstall the software and reinstall it by using this link to have a current/updated version: https://turbotax.intuit.ca/tax/software/desktop

[te30]

Thank you. Does this fix the T3 handling issue?

[rgrabo65]

Not if you have a capital loss.

[songguanshan]

uninstalled, reinstalled, redo from start still the same.

What a joke, what a junk.

[te30]

I was able to Netfile. But I am concerned that all the bugs in the software this year may not have all been worked out and am not as confident, as in other years, with the product or the accuracy of the product. They have to test much more thoroughly the software next year and fix bugs that do crop up much faster. This performance is not something I have experienced with them in the past and hope not to see again in the future.