Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

Error code 95365

I am experiencing an error when I go to netfile my return.  It is code 95365.   I entered a T3 slip which contained capital gains in box 21.  Also, as part of this T-slip it contained boxes 52 and 53 which split this capital gain  prior to June 25, 2024 and after June 24, 2024.  These boxes are populated and total to the same amount showing in box 21.  The problem appears to be that this information is not flowing to line 68140 on form 936.   Because of this, it says that I cannot report a capital gain on  line 17600 of schedule 3 without this entry on line 68140.  I tried adding the lines together (52 & 53) and reporting them as one figure, but the total is still not flowing to form 936.  I will try an override if there is no other option, but would appreciate knowing if/how others have dealt with this and if there is a fix coming.

28 Replies

Error code 95365

I'm having the same problem, but I was unable to override the entry.  It would open another table that already had the correct value and when I clicked Save&Close the line in T936 was still empty.   Were you able to override the entry for line 68140?

Error code 95365

I ended up not trying to override it because I saw someone had tried that in another post and the CRA did not accept the file.  I also read that others have been locked out of Netfiling returns when multiple sending attempts had failed.  Unfortunately it looks like we are forced to wait.  It sounds like this has been an issue brought up over a week ago so someone had better be working this weekend to get this patch completed!!

Error code 95365

Try this workaround: enter 100% ownership at the top and then half of all values into boxes for each person. (I also only entered capital gains in box 53, using the same value as line 21, half the total, instead of dividing the time periods.).

Then the values for line 68140 on T936 were correct and agreed with Schedule 3 line 17600, and try to file.

We are aware of this issue, and our development team is working on a resolution. We appreciate your patience.

Error code 95365

No, this does not fix the problem.  No figure is being carried over to form 936.  In a previous thread someone noted that they had a capital loss reported, and I also have one of those so perhaps that may be part of the problem?  Not sure if others experiencing the problem all have capital losses as well.

 

Please tell the development team to work faster.

Goll-D
New Member

Error code 95365

Keep us posted- for update when we can file?

Error code 95365

@CM1965 Yes, we are making every effort to resolve this issue, and we will post an update in this thread as soon as it is.

Error code 95365

I have the same issue (error #95365) on adding my t3.. I don’t know why my case number was closed after the call but definitely this is not yet fixed! 

Error code 95365

@SandyMed your case number was closed? That doesn’t make sense! The issue hasn’t been resolved yet!

Error code 95365

Yes they closed my case number just a few mins after putting down the phone.