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makgarry
New Member

Error Code: TT3013. Error open update file

Turbotax 2019 Standard edition.

Installation is completed.

Failed to install the update with error code: TT3013.

Laptop OS Name: Microsoft Windows 10 Home and OS Version: 10.0.18363 N/A Build 18363

To run Turbotax as administrator, update failed to install with same error.

Uninstall and re-install. Get the same error.

 

Please help.

 

Regards,
Gary

5 Replies
Mac2670
New Member

Error Code: TT3013. Error open update file

I also get error Code TT3013.

 

"...could not open the file to read from it..."

 

therefore I cannot file my taxes online

Error Code: TT3013. Error open update file

I just got this error TT3013 as well.

kelvin1
New Member

Error Code: TT3013. Error open update file

I got the same problem.  Turbotax has to fix this very soon.

lihuipang
New Member

Error Code: TT3013. Error open update file

I got the same error TT3013. Can anyone help?

aaaa1668
New Member

Error Code: TT3013. Error open update file

I have the same issue, how can I proceed, I cannot file my return if I don't update....