Error T3 Box 52 and 53

[nerdboyjoe]

@DIana59 i totally agree with you. But our complaints and requests for an ETA on a fix seem to be falling on deaf ears.

[RobGreen]

This is getting ridiculous.  I have been using TurboTax/Quicktax for well over 20yrs and have never encountered anything like this before.  I also cannot file as I am getting a Netfile error Box 52 and 53 not adding up to Box 21 plus several other error.  This should be a priority for the development team as this error has been going on for weeks.  I refuse to accept their solution of adding both boxes and putting it in Box 53.  They said this is acceptable solution from the development team, but this is not acceptable by CRA and will result in an audit.  It should not take this long to correct some computer code and send out a update.  At the very least, Intuit should be sending out a partial refund for the delay.  I will be looking at other tax filing software next year as this is not acceptable. 

Pissed off user.   

[nerdboyjoe]

@RobGreen  I 100% agree. We are tired of delays and excuses Intuit. Fix this now!

[RobGreen]

I just noticed that they locked the other thread where people were complaining.  If this isn't fixed by the end of this week, I will be demanding a full refund and filing with different software. 

[TurboTaxAniqua]

@DIana59 Thanks for the feedback. We are aware of this issue, and our development team is working on a resolution. 
We are hoping to get this resolved quickly. You have been added to the email list and will receive an email once it is resolved. We appreciate your patience.

[jmac3415391]

I am so disgusted with Turbo Tax and their ridiculous solutions to this T3 slip issue.  I will also be looking at another tax program for next year.  I have spent countless hours trying to figure this out only to find out that Turbo Tax just hasn't been able to fix things on their end.  Brutal!!!!!!  All of us have to register our tax product with them, so why have they not send out any emails to let us know that this is their problem, not ours!!!!!

[PhilB999]

I am having the same problem and cannot netfile. Please email when this is fixed. Thank you.

[TurboTaxAniqua]

We are aware of this issue, and our development team is working on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.

[gwm65]

Please, add me to the information list as I am also having the t3 issue and unable to netfile.

[sibbicklisa]

Please add my email to the list. I cannot file a return because of this error. Never encountered this kind of problem in all the years I have done taxes. 

Lisa