I am an 20+ year subscriber and I buy the desktop Pro edition. Recently (last month) we bought 2 computers to replace our old computers. But when I transferred the programs to the new computers we get the message that 3/3 activations exist.
The first time I got advice that said that when I uninstall the programs that deals with the activation issue (it doesn't)
I've called twice -- once for the 2025 Turbo Tax program that I bought in December -- the solution was for me to buy another program and Intuit would credit me (which they have).
I got frustrated and purchased $100 for the 2024 program --
However, I am really upset over this as I have programs that go back years and years. I called in again, I was asked if I had the program codes for the various years -- which I do. I was sent a link to download previous year's programs. Which I did, but when I typed in the activation code I was given the message that 3/3 activations exist.
This situation is simply nuts. I want to be able to use 2023, 2022, 2021, 2019, 2018, and 2017 programs AND I believe that I shouldn't have to buy the programs again. How do we fix this?
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