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New Member
posted Feb 21, 2022 4:42:32 AM

forms are locked

how long will it take to get this problem solved.  

 

I would not have paid money if i had known there were difficulties

0 7 2018
7 Replies
Level 1
Feb 22, 2022 7:16:45 AM

I concur this is bs.

 

Moderator
Feb 23, 2022 10:46:20 AM

If you are not able to file and are seeing a message about locked forms, please see this TurboTax FAQ for more information: Why does TurboTax say my forms are locked or haven't been finalized? We are working to have the forms unlocked by the end of next week, if not sooner. We will update the FAQ when each form becomes available.

 

 

If you don’t have any of the forms on the list but you are still seeing this error message:

 

If you are using TurboTax Online, please clear your browser cache (or use a different browser) and try again. This TurboTax FAQ has instructions on how to clear the cache in several popular browsers: How do I clear my cache (browsing history)?

 

If you are using TurboTax CD/Download, please make sure that your software is fully updated. This TurboTax FAQ has instructions on how to update TurboTax CD/Download: How do I update TurboTax if I have the CD/download edition?

 

If you are still not able to resolve this issue, please contact our phone support team. You can use the form on this page to get the right phone number to call: TurboTax Contact Us

New Member
Feb 23, 2022 11:11:02 AM

By the end of next week??!!??  You should have posted a notice to users prior to accepting the payment.  I have 2 returns I've paid for that are waiting for forms to be unlocked.  Will seriously consider another option next year.  Not impressed.

Moderator
Feb 24, 2022 1:25:05 PM

If you are using TurboTax Online, the T2125 and the T776 forms will be unlocked tonight. If you are using TurboTax CD/Download these forms will become available by Monday at the latest.

This TurboTax FAQ will be updated as additional forms become available: Why does TurboTax say my forms are locked or haven't been finalized?

Level 3
Feb 24, 2022 2:53:06 PM

Hello! The CRA made available to software developers the latest version of the business income forms (T2125/T776) this morning. We plan to make them available in the next version scheduled for tomorrow (Friday) if all goes well if not in the following days.

Moderator
Mar 12, 2022 1:11:38 PM

If you are using TurboTax Online, all forms except for the T1229 - Statement of Exploration and Development Expenses and Depletion Allowance are now unlocked.

All forms in TurboTax CD/Download should be unlocked by the end of day March 17th.

New Member
Mar 16, 2022 7:57:48 AM

Hello!

I cannot file a return due to a locked form or one that is not finalized, T1229! I do not even have this form on my list when I go under the forms tab!! I have cleared all unused forms to see if that would help and it has not!

Why is it saying this form is locked when I do not even need it or have it on my list? When is this form used? When will this be resolved??

Thanks!