Twice now my question about my tax return has been marked as spam and removed, despite not resembling spam and not containing any personal information or anything resembling abuse. I am struggling with the TurboTax software, two different customer support people were unable to help me and so I'm just looking for more clarification on an issue to find out if I'm doing something wrong. Is there any reason that I'm missing why my posts might be seen as spam?
Link to post: (Getting Error Code 90308 when trying to NETFILE)
by garfy
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/getting-error-code-90308-w...
So I've completed my return, TurboTax did not seem to find any errors and said I was good to go and file my return. I paid the fee to file mine and my spouse's returns, go to submit everything and I get error code 90308 which seems to be an issue with the CPP contributions in my T4 compared to the contributions in the actual return being submitted. Basically what the error is telling me is that lines 30800, 22215 and 44800 are supposed to add up to lines 50340 and 50341 (boxes 16 and 16A on all my T4s, and I only have one T4). When I look at the summary of my return, 30800, 22215 and 44800 add up to box 16 on my T4 and so it seems that 16A isn't being added to the right line on my return (Line 22215 according to my T4). Two calls to TurboTax and I was once referred to the IRS to try and solve my issue (I'm in Canada) and the second time they tried to be a bit more helpful but still ended up telling me it was a CRA issue and to contact them to solve it. My frustration is that it seems this is clearly not a CRA issue. The CRA won't accept the return because either I'm making a mistake somewhere that both TurboTax customer support and myself can't see, or there is an issue with the software not putting the right information in the right lines. Has anyone else experienced this issue or have any advice on what I might be doing wrong? Or do I have this all right and this is a TurboTax issue?
This message has 0 replies
Sign In
Canada (English)
EN
