Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
ivang51
New Member

How do I contact directly with Turbo Tax to issue a complaint? The call back option is not available.

 
1 Reply

How do I contact directly with Turbo Tax to issue a complaint? The call back option is not available.

Hi ivang51,

 

To reach our support via call, you can read the information below:

 

TurboTax Online and CD/download customers can call customer support at 1-888-829-8608.

During tax season (February 20 to May 1), we're available 7 days a week during these hours:

  • 9 AM to midnight ET for English support
  • 9 AM to 9 PM ET for French support

During the rest of the year (May 2 to February 19), we're available Monday through Friday 9 AM to 6 PM ET for English and French support.

 

You can read our support article for reaching us to find other ways to contact us.