How do I get a refund for a failed tax return

[emilywilliams14000]

I attempted to do a tax return but it wasn’t successful since I had already attempted with another site, can you get refunded for what was paid when attempting to file?

[TurboTaxBrenda]

Can you please clarify what error message are you getting when trying to NetFile your return?

[emilywilliams14000]

When I sign in I see that they can’t accept my tax return because my records has already received it, I filed with a different company but didn’t do good so I filed with TurboTax and since I had paid for it already only for it to say that and I managed to fix my original tax return I just want to know if I can get refunded.