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I am trying to netfile my taxes and get message "This wasn't expected, but we're working on fixing it"

Wondering if I should delete the return and start all over again.
7 Replies
CRION
New Member

I am trying to netfile my taxes and get message "This wasn't expected, but we're working on fixing it"

Apparently they are working on it but not sure how long it will take to resolve. I think people have been having this issue for a week or so already.

I am trying to netfile my taxes and get message "This wasn't expected, but we're working on fixing it"

@Dawne57 We are aware of this issue and our development team is working for a resolution. We appreciate your patience.

 

I am trying to netfile my taxes and get message "This wasn't expected, but we're working on fixing it"

I was finally successful. I went back in and received the same message again, but this time I created a “copy” of the return and then went in and filed the copy. It worked

I am trying to netfile my taxes and get message "This wasn't expected, but we're working on fixing it"

@Dawne57 Good news! Thanks for the update.

I am trying to netfile my taxes and get message "This wasn't expected, but we're working on fixing it"

I tried making copy but it did not work and cost me another return!!!

I am trying to netfile my taxes and get message "This wasn't expected, but we're working on fixing it"

@Bao1958 We are aware of this issue and our development team is working for a resolution. We appreciate your patience.

I am trying to netfile my taxes and get message "This wasn't expected, but we're working on fixing it"

Is it possible  for me to exchange for the desktop version and I will pay for the price difference? Thanks