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    wysec
    Returning Member

    I can not find license code after I bought turbotax 2024

    I bought the TurboTax® 2024 on Windows Desktop (Canada version )at intuit website at January 4 2025. I can not find license code. I've been buying turbotax for years, and before, after I purchased it I would get an email with the license code. Now I don't get a similar e-mail.

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    yesterday
    last updated ‎January 08, 2025 3:48 PM
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    TurboTaxAniqua
    Moderator
    Moderator

    I can not find license code after I bought turbotax 2024

    The last purchase we can see on our end which was directly made online from Intuit was on 12/24/2021 for TTD STANDARD TY20, DOWNLOAD. We do not see any other purchase made on Jan 4th , 2025.

    Please check your private message, We will need more information to locate your order on our end.

     

    Thanks for choosing TurboTax.

    yesterday
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