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I cant Netfile because it is telling me that on my T3 box 52 &53 need to equal box 21. They do equal the amount in box 21. Is this a software issue?

 
6 Replies

I cant Netfile because it is telling me that on my T3 box 52 &53 need to equal box 21. They do equal the amount in box 21. Is this a software issue?

For the error on the T3 slip not balancing box 52+53 to equal box 21A, trying to enter the sum of 52+53 into box 53 (deleting 52) should fix the problem.

 

 

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I cant Netfile because it is telling me that on my T3 box 52 &53 need to equal box 21. They do equal the amount in box 21. Is this a software issue?

That worked

Thank you

I cant Netfile because it is telling me that on my T3 box 52 &53 need to equal box 21. They do equal the amount in box 21. Is this a software issue?

@Wendella We are glad to hear that; thanks for the update! 

I cant Netfile because it is telling me that on my T3 box 52 &53 need to equal box 21. They do equal the amount in box 21. Is this a software issue?

I had the same error and used your method to correct the problem. However, will this create an issue with the CRA, otherwise, why would they have two separate boxes?

I cant Netfile because it is telling me that on my T3 box 52 &53 need to equal box 21. They do equal the amount in box 21. Is this a software issue?

 TurboTaxAniqua

Is that fix approved by CRA?

I cant Netfile because it is telling me that on my T3 box 52 &53 need to equal box 21. They do equal the amount in box 21. Is this a software issue?

@Newcastle1 This was suggested by our development team as a workaround. I would suggest waiting; our team is working to get this issue resolved. Once it is resolved, we will update you in this thread. We appreciate your patience.