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Kent Zhu
New Member

I could'nt netfile Quebec qualifiers

when i upload quebec file, it shows, 

 

You do not qualify for NetFile Québec for the following reasons:

 

 
 
1.
Your return is ineligible for NetFile Québec because you have more than 12 businesses that carried out work on an immovable. You must print and mail return to Revenu Québec.

 

 

actually i don't have 12 businesses, my majority income is 2 duplex and 1 condo rental fee

 

I'm pretty sure it's a technical problem, a coding issue, because I successfully netfile the CRA already.

When I called customer support at [phone number removed], one lady said, "I am a specialist in compatibility. You didn't buy our extra service, so I won't assist you. I only serve people who have paid." She didn't even listen to me and hung up.

Then I called again, and a gentle man answered me kindly and told me it's a coding problem.