I keep getting the same error message: "Automation Server Can't create object." How do I fix this?

[jbuhler2002]

I only started getting this message after the latest Turbo Tax update, which directed me to uninstall and reinstall the program.

[Top_Cat · Accepted solution]

I fixed this by re-installing over the existing TT2016. I read another post where they uninstalled and re-installed and it fixed this error, so I tried to do the same thing. However, TurboTax 2016 was not listed as installed!! I had installed from CD, so I just installed it again. It complained about a MS runtime library 2015 not being installed, so I told it to install it. It failed and gave me the option to continue without it, so I did. The install of TT2016 completed successfully, and asked if I wanted to launch it. I did, and it picked up where I had left off in completing my return, without any of those annoying Line 4 Char 2 errors. I have now successfully downloaded my T forms from CRA, and can carry on. TT2016 is also now listed as an installed program in the Windows Programs control panel.

Hope this helps you.

[Justin15]

The problem for me was the Microsoft Visual C++ Redistributable package (x86). Turbotax tries to install 2015 but while you can have multiple copies installed of some versions you can't have 2015 and 2017. You can try manually installing this from the microsoft website. If you have 2017 it's likely a dependency for another program. Uninstalling Turbotax and running a repair in Add/Remove Programs on my 2017 redistributable allowed installation of Turbotax without error and it worked fine after this.

[R112]

I having the same error.  I tried reinstalling the software, removing the C++ runtime (both versions on my machine), allowing turbotax to install the C++ runtime and still no results.

Any assistance would be appreciated.