You can request a refund for your second TurboTax product within 60 days of the original purchase date.
Simply fill out and submit the form below. When requesting a refund for a TurboTax product purchased through a retailer, include the license code from the retail box or receipt.
If additional information is needed (such as proof of purchase, order number, etc.), a TurboTax representative will contact you to continue assessing your request.
Note: When entering your phone number, please don't include dashes.
View Original post on TurboTax FAQs page: How do I get a refund for a TurboTax product?
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