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SerahLi
Returning Member

I purchased TurboTax 2023 but the installation shows 2022 version

I purchased the TurboTax 2023 Standard version from Costco. When I did the installation it shows TurboTax 2022 and ask to choose 1) Install a new language of the Product or 2) Maintain or upgrade an existing language of the Product. Please help.

3 Replies

I purchased TurboTax 2023 but the installation shows 2022 version

We are aware that some of our CD's had this issue.

 

You can download your TurboTax software using this TurboTax Link.

If you would like a new CD sent to you please let us know.

 

Thank you for choosing TurboTax.

SerahLi
Returning Member

I purchased TurboTax 2023 but the installation shows 2022 version

Please send me the CD. I have requested it to be sent but have not received it since March 20. Thank you.

I purchased TurboTax 2023 but the installation shows 2022 version

An email was sent to you.