I've been waiting months for a refund

[chelseaswilliams]

I purchased the full service package and realized I didnt need it and purchased another with turbo tax online. I requested a refund, I called customer service to check on the status after it went beyond 7 business days. How do I talk to someone to finally be refunded?

[TurboTaxBrenda]

Can you please send me a private message including the email address that you used to create your online account? You can do so by clicking on the envelope above.

Thank you for choosing TurboTax.