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I want to file myself for $30 and it keeps going to use the expert for $100

Won’t let me use the package I selected
1 Reply

I want to file myself for $30 and it keeps going to use the expert for $100

Did you accept the upgrade, as it gives you an option to select 'No Thanks' and continue?

 

Would it be possible to send us a picture or let us know when the A & R gets added to your software so that we can better understand and let the team in charge know that there is an issue? We would like to try to replicate this issue on our end. 

1. What software are you using—online or desktop?

2- What version of the software are you using

3- When do you see that Assist & Review is added without a choice? (If that's the case) 

 

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