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brysug
New Member

I was trying to netfile my tax and this pops up "This wasn't expected, but we're working on fixing it"

Hello, I was trying to netfile my tax and this pops up "This wasn't expected, but we're working on fixing it" I bought the deluxe for 8 returns . I followed the steps that I read in the website and deleted my original return and created a copy but then it went to payment and shows that I only have 4 of 8 returns available which is crazy because my original return was not even netfile but because I wanted my returns to get netfile ASAP I click next but when I tried to file the copy the words pops up again that "This wasn't expected, but we're working on fixing it" Please I need your help on this because this is frustrating I paid the Turbotax deluxe and couldn't even file it and it keeps deducting the number of tax returns that I have to do.
1 Reply

I was trying to netfile my tax and this pops up "This wasn't expected, but we're working on fixing it"

We are aware of the issue of the error message, and it is being looked at, and we will update as soon as they have it fixed.

 

Thank you for your patience & for choosing TurboTax.