FOLLOWING. I am having the same issue with the industry code I have been using for several years.
You can search for your Industry code on this Stats Canada webpage: https://www23.statcan.gc.ca/imdb/p3VD.pl?Function=getVD&TVD=1369825
The codes are updated every few years and were most recently updated in 2022. So, if your code is not working, it may have changed.
Will the current industry codes for 2022 work to netfile a 2018 return (use https://www23.statcan.gc.ca/imdb/p3VD.pl?Function=getVD&TVD=1369825)?
The codes are updated every few years and were most recently updated in 2022. These are the codes being used now as other previous codes will no longer work.
Thank you for choosing TurboTax.
The Turbo Tax software for 2022 is malfunctioning. I have used the same industry code for 20 years . . . maybe they changed it this year. I looked it up . .. possible. I enter a bunch of different ones . I enter a whole bunch of different ones and still TT gives me an error.
between the old information on google and the total lack of information from our incompetent government I can't file without it . . . Never NEVER ever had this problem before . . .. I file tax returns for my whole family . .. same industry code . . . but no in 2022 it's an error????? what gives?
NOT happy!!!!
Old industry code for direct sales 454300 . . .. I looked it up and says the new industry code should be 454390 or is it 5963?? the government doesn't say . . . and absolutely nothing works! finally I just entered 541860 and it took it .. . nothing intuitive about this at all and it doesn't work.
Hello, @TurboTaxSusan @TurboTaxGinette
All of these codes below are not working. This is Turbo Tax issue and not CRA.
Please let IT/Software team know.
Industry Codes – Direct sales
Electronic shopping and mail-order houses | 454110 |
Vending machine operators | 454210 |
Direct selling establishments | 454300 |
NOTE: For older returns please use your same industry codes you used to use. If you no longer have them please see this link: North American Industry Classification System (NAICS) Canada 2017 Version 2.0
For the 2022 tax year please use the new updated industry codes here: North American Industry Classification System (NAICS) Canada 2022 Version 1.0
Thank you for choosing TurboTax.
@TurboTaxGinette This needs more attention.
All of the Direct Selling codes that are on that website come up with an error in TurboTax. This is an INTERNAL TurboTax error. Please direct me to a phone number or email to contact management at TurboTax.
Thank you.
This is still not resolved. Please let me know a phone number or email to all to resolve this issue.
Others are having the same problem.
Thank you.
@TurboTaxGinette @TurboTaxGinette
Please do not continue to post automated responses.
Please submit a help desk/IT ticket to your TurboTax team to resolve this error as many people will have trouble filing this year.
Thank you.
Free and paid users of TurboTax Online and CD/download products can get in touch with customer support by calling 1-888-829-8608.
Thank you for choosing TurboTax.
Me too. It looks like Turbotax 2022 is buggy. Wonder if we'll all get our money back or what.
I am using the codes provided by Turbotax 2022 - so if they've changed, why hasn't Turbotax updated them? Where am I supposed to get the code? I go to the CRA website and it tells me to use the software's code, but then the software's code is "wrong". Very frustrating!
Got off the phone with Simal from TurboTax! Direct selling codes not working so I was told to use these codes:
This industry comprises establishments, not classified to any other industry, primarily engaged in retailing health and personal care items, such as vitamins, nutrition supplements, hearing aids, and medical equipment and supplies.
NOTE: For older returns please use your same industry codes you used to use. If you no longer have them please see this link: North American Industry Classification System (NAICS) Canada 2017 Version 2.0
For the 2022 tax year please use the new updated industry codes here: North American Industry Classification System (NAICS) Canada 2022 Version 1.0
Thank you for choosing TurboTax.
I'm using the same code as last year and have confirmed it is the same from NAICS page, but I am still getting an error. I have tried other codes as well and I continue to get an error.
Free and paid users of TurboTax Online and CD/download products can get in touch with customer support by calling 1-888-829-8608.
Thank you for choosing TurboTax.
I have checked the stat can site and the industry code is the same as the one I am using but turbo tax still states it is an invalid code.