Internet connectivity

[user17791188221]

I have Netfiled 7 tax returns before April 30 with no connectivity issues. I am connected to the internet. I tried to Netfile mine and my husbands tax returns last night and received an error message indicating that there was internet connectivity issue - that I have never encountered previously. I turned off the Windows firewalls, opened TT in Admn mode and then was able to successfully file my husband's return but not mine (in the same session). Through various troubleshooting I have tried to Netfile mine 4 times and I am afraid to try one more time without a guaranteed solution. help

[TurboTaxBrenda]

Did you manage to file your return last night? If not, make sure to save the return and close it then reopen it and try again. 

Thank you for choosing TurboTax.

[user17791188221]

I tried again tonight (with fingers crossed). I disable the Windows firewall, opened TT as Admn and was successfully able to netfile my return - but should not have to do this

[TurboTaxBrenda]

If you have a firewall preventing you from sending to the CRA because that site was not entered as a safe site, it is possible that this is what the issue was. We are happy to hear that you were able to file your return successfully. 

Thank you for choosing TurboTax.