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Many issues with initial release

@hqkhan We understand your frustration and that the wait for resolutions can sometimes seem long. We are waiting on CRA as well to update certain forms and that is why product is not fully read. There will be many updates in the upcoming weeks which will fix the current issues. We appreciate your patience during this time.

If you're experiencing issues with your software and feel you need a closer look, we invite you to contact our product support team by phone. They have access to tools we don't have here in Community, like screenshare, and see the issues to escalate into an investigation if needed.

Many issues with initial release

As per the CRA: The CRA is working diligently to update its systems to reflect the currently enacted capital gains inclusion rate of one-half. However, this update may not be completed when online filing becomes available on February 24, 2025. If you are impacted by this situation, you may avoid processing delays by waiting until the updates are completed in the coming weeks before filing your income tax and benefit return. The CRA will grant relief in respect of late-filing penalties and interest until June 2, 2025, for Individual filers and until May 1, 2025, for Trust filers, to provide additional time for taxpayers reporting capital gains to meet their tax filing obligations.

 

Please click on this link for more information from the CRA.