We guarantee that our calculations are 100% accurate. If you pay a penalty because of a TurboTax calculation error, we will reimburse you the penalty and the interest.
This guarantee does not include calculation errors due to errors in Canada Revenue Agency tables. The TurboTax Business Incorporated edition is also excluded from this guarantee.
Learn more about TurboTax Guarantees you can be sure of.
http://turbotax.intuit.ca/tax-software/guarantees.jsp
To submit a claim under the 100% Accurate Calculations Guarantee, please do the following:
Please have the following documents and information available:
Please keep copies of the documents sent us for your records. When processing your claim request, we may need a copy of your TurboTax data file.
It may take up to eight weeks to process request and deliver your
cheque. If after eight weeks you have not received your cheque, please call us by clicking the following link to the Contact Us page. Then complete the required information. A phone number will appear, along with your incident ID. Call the number. This will ensure that an appropriate agent is assigned to your query:
https://support.turbotax.intuit.ca/contact/
We guarantee that our calculations are 100% accurate. If you pay a penalty because of a TurboTax calculation error, we will reimburse you the penalty and the interest.
This guarantee does not include calculation errors due to errors in Canada Revenue Agency tables. The TurboTax Business Incorporated edition is also excluded from this guarantee.
Learn more about TurboTax Guarantees you can be sure of.
http://turbotax.intuit.ca/tax-software/guarantees.jsp
To submit a claim under the 100% Accurate Calculations Guarantee, please do the following:
Please have the following documents and information available:
Please keep copies of the documents sent us for your records. When processing your claim request, we may need a copy of your TurboTax data file.
It may take up to eight weeks to process request and deliver your
cheque. If after eight weeks you have not received your cheque, please call us by clicking the following link to the Contact Us page. Then complete the required information. A phone number will appear, along with your incident ID. Call the number. This will ensure that an appropriate agent is assigned to your query:
https://support.turbotax.intuit.ca/contact/
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