Hello
I am having the same issue with 2024 tax declaration, my declaration is ready to be send still only have to pay 45 $ for premier version of turbotax
Any time I type my credit card information and click pay it says that I should verify my card information including my address.
Tried many times and made sure that all information is correct.
Even I tried a different card with different bank.
Any time I click on pay my bank charge me and get a credit right away with the same amount.
Checked with my bank and they told me since I am been charged successfully means that all is good in their side and I have to check with turbo tax that may be blocking my account.
I called turbo tax twice and they shared my screen and they find no problem. And felt like they do not have more information other then what I have already.
And the last suggestion from your agent was that I buy turbo tax from an online retailer than adding the digital key to my declaration but I wasn’t able to find 1 declaration product, they are all for many declarations.
For your information I am using my both credit card on websites to buy staff with same information.
Please help me
reanneferuglio
New Member
bilal
New Member
joycexd.ca
New Member
celine_clough
New Member
LJG
Level 2
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