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brittooms
New Member

Product refund is approved but no communication from TurboTax?

I have made a request for a product refund and it has been labelled as "complete" and "approved" - but I have received no communication regarding a refund. Does it come in the mail or something?
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Accepted Solutions

Product refund is approved but no communication from TurboTax?

Was this refund from a retail purchase? If yes, then yes, you will receive a cheque in the mail this can take up to 8 weeks.

 

Thank you for choosing TurboTax.

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3 Replies

Product refund is approved but no communication from TurboTax?

Was this refund from a retail purchase? If yes, then yes, you will receive a cheque in the mail this can take up to 8 weeks.

 

Thank you for choosing TurboTax.

brittooms
New Member

Product refund is approved but no communication from TurboTax?

Great! Thank you very much Brenda 🙂

Product refund is approved but no communication from TurboTax?

You're welcome- Have a great day!