On previous tax returns, under section Part 3B - Professional Income, 3M is calculated as 3K - 3L. In the past this was a negative # however after I updated the forms for TT2021, 3K-3L no longer calculates and is a 0 value. Is this an error with Turbotax? Why was this calculation working before but this time its not working?
Please contact our phone support team as they will be better able to assist you. You can use the form on this page to get the right phone number to call: TurboTax Contact Us
I was told that the T2125 form has not been finalized yet (along with many others) and that we have to wait for an update in order to resolve this issue. Is that correct? When will we get all the forms updated so that we can finish filing our taxes?
If you are not able to file and are seeing a message about locked forms, please see this TurboTax FAQ for more information: Why does TurboTax say my forms are locked or haven't been finalized? If you are using TurboTax Online, the T2125 and the T776 forms will be unlocked tonight. If you are using TurboTax CD/Download these forms will become available by Monday at the latest. We will update the FAQ as additional forms become available.
If you don’t have any of the forms on the list but you are still seeing this error message:
If you are using TurboTax Online, please clear your browser cache (or use a different browser) and try again. This TurboTax FAQ has instructions on how to clear the cache in several popular browsers: How do I clear my cache (browsing history)?
If you are using TurboTax CD/Download, please make sure that your software is fully updated. This TurboTax FAQ has instructions on how to update TurboTax CD/Download: How do I update TurboTax if I have the CD/download edition?
If you are still not able to resolve this issue, please contact our phone support team. You can use the form on this page to get the right phone number to call: TurboTax Contact Us