Error T3 Box 52 and 53

[RobGreen]

Their software development team must be the DOGE fratboys.  😂   Problem is not fixed.  

[nerdboyjoe]

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@RobGreen wrote:

Their software development team must be the DOGE fratboys.  😂   Problem is not fixed.  

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After shuttering their Edmonton office in July, I'm guessing they replaced many of the experienced developers with freshies.

[RobGreen]

For those wanting to get a refund, follow this link.  They offer a 60 day money back guarantee.  I will be requesting my refund after I successfully netfile my return. 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p....

[Boxter]

Will never ever use them again. 
totally useless company.

[nerdboyjoe]

@RobGreen But if you request that, you won't be able to get your "maximum refund"! LOL!!!

[RobGreen]

@nerdboyjoe I am having doubts it will be fixed before the filing deadline.  I'm not concerned about getting the MAX refund. LOL 

[jmac3415391]

I was tricked into believing their "fix" was actually working.  Was able to open up Turbo Tax and it finally did the update, but after entering the T3 information for the thousandth time, the same errors are appearing.  This is just beyond words!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Boxter]

Indeed it is-I recommend inundating customer service with calls-I called 10 times today!

really don’t believe it will ever be fixed 

[bramac]

I miss the moderators. They seem to have disappeared. I really can't blame them dealing with this cluster f**k!

[SilverAce68]

So earlier today the software update would not apply. I just tried it again now and it worked.

I still got the weird CRA warnings and it would not allow me to file. Then I decided to move an entry from one Box 53 to another Box 53 on the same page. Then I saved the changes and went back to File option. This time it let me file my return.

I have to say this is a shameful way for a software company to behave. This is nothing to fool around with.  By buying their product we are relying on their professionalism to assist us in filing our tax returns.

I know next year I will try a different company's product and I will recommend to all of my fiends to consider making a change.