I am trying to netfile my taxes and get message "This wasn't expected, but we're working on fixing it"

[Dawne57]

Wondering if I should delete the return and start all over again.

[CRION]

Apparently they are working on it but not sure how long it will take to resolve. I think people have been having this issue for a week or so already.

[TurboTaxAniqua]

@Dawne57 We are aware of this issue and our development team is working for a resolution. We appreciate your patience.

[Dawne57]

I was finally successful. I went back in and received the same message again, but this time I created a “copy” of the return and then went in and filed the copy. It worked

[TurboTaxAniqua]

@Dawne57 Good news! Thanks for the update.

[Bao1958]

I tried making copy but it did not work and cost me another return!!!

[TurboTaxAniqua]

@Bao1958 We are aware of this issue and our development team is working for a resolution. We appreciate your patience.

[Bao1958]

Is it possible  for me to exchange for the desktop version and I will pay for the price difference? Thanks

[TurboTaxAniqua]

@Bao1958 can submit an online Refund Request  ( subject to approval)and purchase a correct version directly from TurboTax website.