I was charged differently when accessing my TurboTax account via mobile and desktop. I need confirmation to avoid double payment. Please advise.
I logged into my Intuit TurboTax account via mobile, and it charged me $60 for my 2024 tax filing services. Later, since it was more convenient, I also logged in via desktop. When accessing my account on desktop for both the Personal and Self-Employed options, I was charged $110, which I accepted. I just want to confirm that the $60 will not be charged again. I intend to continue using the desktop version only. Please advise.
I was charged differently when accessing my TurboTax account via mobile and desktop. I need confirmation to avoid double payment. Please advise.
You cannot use a desktop version on a mobile. Are you referring to a TurboTax Online version, which you have logged in via mobile and then by using your computer?
If that is the case, make sure to use the same log in and continue the same return and you will not be ask to pay again. Please note, the Desktop version is a downloadable version and can only be installed on a Windows OS.
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.
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