Line 47600 - Problem in direct input

[richew]

I have problem on line 47600 (T1 General)

My product is TurboTax Home & Business 2024 desktop version.

The software is up to date.

I tried to direct input my paid tax amount by instalments, I cannot input my amount.

It didn't display any amount at all, even I press my number keys.

Please resolve this problem ASAP.

Thanks.

[richew · Accepted solution]

I am able to find that there is some corruption of the program and affect the form interface.

I download the TurboTax program from the website again and re-install it.

After the re-installation, the T1 General form behave normally.

[dave-ings]

The same thing just happened to me, with the 2025 tax year. Unfortunately reinstalling did not solve the problem for me. I'll keep looking for a solution.

[dave-ings]

The solution is to reduce the entry field text size. (View -> Zoom -> Zoom Out)

It's an weird and old bug, the solution to which was noted here:

https://turbotax.community.intuit.ca/community/troubleshooting/discussion/[product key removed]em-on...