@krauty31 We can understand the frustration. Yes, we will update here once it is resolved. We are aware of this issue, and our development team is working for a resolution. We appreciate your patience.
This is beyond frustrating. We are getting into April and the number of returns that are not filed because of this issue is a real embarrassment. People should have had their refunds by now but I am forced to tell them that their return is not even filed yet. After this tax season TurboTax/Intuit will have much to answer for if they want users to come back next year.
Intuit as a leading technology company should have the ability to deal with this on an urgent basis and resolve it immediately. What are some good alternatives for us to use?
Switching tax preparation software in the middle of tax season is never a good idea. A workaround would be to forget about what the T3 says and report the capital gain in box 52 but I hate to even bring that up because you never know what other bugs are lurking in the background that we don't even know about. I dread the notices of assessment that will be received from CRA & RQ this year. God help us.
Interesting that on CRA's website (link below), they have a whole long list of software providers that are certified for 2024 including for capital gains (specifically listed), but Turbotax is absent (although their pro version is shown)......
I was able to submit on March 21. My return has capital gains (T5 and T3). CRA site says that my return is being treated, while Revenu Quebec indicates that my refund will be deposited on March 31. Years past, federal returns were always treated faster than Quebec ones.
In my (an many others') Standard version of Turbotax, any capital gains reported on a T3 slip are not included in the calculation of taxes, so clearly a software glitch. I haven't tried to file as I wouldn't want to do it before the software glitch has been corrected by Intuit / Turbotax.
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.
Sign In
Canada (English)
EN
