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b-flow
Returning Member

Received discount offer but intuit site says its expired before the end date/time

As a past customer I received the offer for 30% off until March 10th. Thats today. The offer email even has a live countdown that shows I still have over 6 hours left to buy! But when I use the link, the Intuit site says "Sorry this promotion has ended".

 

Not cool Intuit. Not cool.

9 Replies
wlightfoot16
Returning Member

Received discount offer but intuit site says its expired before the end date/time

Same with me.  But they offered me 20% discount instead. 

Received discount offer but intuit site says its expired before the end date/time

@b-flow Those promotions have expiry date and it must be availed by the date listed in the email. 

 

 

wlightfoot16
Returning Member

Received discount offer but intuit site says its expired before the end date/time

I did before expiry date but didn't work.  I  Notified Turbotax but gave me 20% discount instead.  I'm not the only one this happen too.  

Received discount offer but intuit site says its expired before the end date/time

@wlightfoot16  We have sent you a private message, please check your Community Inbox. 

b-flow
Returning Member

Received discount offer but intuit site says its expired before the end date/time

You have not paid attention to what I posted. I was if fact trying to redeem the offer by the date listed in the email, and to go one step further the live count-down to the offer's end clearly showed plenty of time left in the day.

Received discount offer but intuit site says its expired before the end date/time

We apologize that this has happened to you. Did you happen to call in to let them know of the issue? If not, please let us know if the email you used to create this account is still valid, and if so, we will contact you by PM. Please do not put your email address in here; just say "yes," as this is a public forum and we do not allow any private information. 

 

Thank you for choosing TurboTax.

wlightfoot16
Returning Member

Received discount offer but intuit site says its expired before the end date/time

Yes

Received discount offer but intuit site says its expired before the end date/time

@wlightfoot16 & @b-flow You should have received a private message. 

wlightfoot16
Returning Member

Received discount offer but intuit site says its expired before the end date/time

I can't find where I have private messages?