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    ljattai
    Level 2

    Reinstalling Turbotax 2024 Standard on Windows 11 Computer

    I am attempting to reload TURBOTAX tax 2023 and 2024 Standard onto a new Windows 11 laptop.
    2023 installed fine. With 2024, it installs successfully but unable to start.  I launch the product and it indicates an update is available. Instead of giving the option for Yes or No response, the No button is grayed out so I cannot choose it. I select Yes. It quickly flashes its downloading but then nothing happens.
    Relaunching the app just goes thru the same routine.

    No virus software is running and I turned off Defender.

    I did download this executable from the website around Feb 18, but I cannot find that website location any longer.

    posted
    yesterday
    last updated ‎February 18, 2026 8:35 PM
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    1 Reply
    ljattai
    Level 2

    Reinstalling Turbotax 2024 Standard on Windows 11 Computer

    Resolved!

     

    I installed 2025 and that must have cleared some restriction as I was able to get to the activation page.

    yesterday
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