Return

[Lyna Huynh]

I purchased Turbotax 2024 software and can't activate it. I ended up using Turbotax online. May I return and get refund for the desktop version?

Please advise,
Lyna

[TurboTaxAniqua]

You can request a refund for your TurboTax product within 60 days of the original purchase date. Fill out and submit the form below.

If you bought TurboTax from our website, you'll find your order number in the email you received after purchase.

If you bought TurboTax through a retailer, you'll find your order number and licence code in your email (for online orders) or on the product box (if you received one).

You can submit a online Refund Request.

Thanks for choosing TurboTax.