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dyoung8500
Returning Member

Since the recent update, I receive a message on the screen, with an ok button. When I click on the button nothing happens and it won't let me continue with my return.WTF?

I’m using the desktop program, and it worked fine before I updated it yesterday.

Since the recent update, I receive a message on the screen, with an ok button. When I click on the button nothing happens and it won't let me continue with my return.WTF?

I went to investigate and all you need to do is keep on clicking the "Ok" button becauses it makes you click it for every amount that was entered. Once you have okay'd it enough you will then see the proper page.

 

Thank you for your patience.

dyoung8500
Returning Member

Since the recent update, I receive a message on the screen, with an ok button. When I click on the button nothing happens and it won't let me continue with my return.WTF?

That worked! Yay! Thank you!

Since the recent update, I receive a message on the screen, with an ok button. When I click on the button nothing happens and it won't let me continue with my return.WTF?

Awesome- so happy to hear! Happy FIling.