Software does not download. Clicking on the product just keeps the icon turning

[elmerjblanco70]

It does not download!!!!

[TurboTaxAniqua]

For installation issues, make sure you are following these points: 

 You have the administrator rights on the profile you are installing TurboTax on 

You are not trying to install on a cloud 

Turn off your antivirus software and Windows Defender, before installation 

Refer to What are the Windows requirements for TurboTax Desktop? 

If the error persist, we suggest you to contact our product support by phone. 

Thank you for choosing TurboTax.