I just filed a client's return that had her CRA account locked by CRA because of the TurboTax issue with the T3s. CRA unlocked and received her 2024 PIT file, and them confirmed to me that it was a TurboTax issue, not a CRA issue. So, my many failed attempts to file were as a result of the TurboTax issue - which caused CRA to block access to her file.
Determine what the reason that prevents you from filing:
1. TurboTax, or
2. your file being blocked by CRA.
If TurboTax has indeed fixed the problem, then you have two options:
1. you can call CRA, ask them to open your account, and then file while they are on the line (have your file at the stage where you input your Access code), or
2. you can file paper docs - as noted by CRA.
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