T3 - Boxes 52 and 53 - do they have to add up to box 21?

[TurboTaxAniqua · Accepted solution]

@jmac3415391 

The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA-certified tax software across Canada. 

TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.

If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it? 

Thank you for choosing TurboTax

[debugger2]

I manually typed 0.00 into box 52 and the error seemed to have gone away.

[TurboTaxAniqua]

@debugger2 Thanks for the update.

[Rachit1]

 Did all of the changes that were posted and still getting same error code from CRA

[debugger2]

I have not yet netfiled the return. Still waiting on some missing information to complete it

[BriCrewe]

I had the same problem with boxes 21. 52 and 53 preventing net filing and tried all the suggestions on here and a few more of my own.  I solved my problem by going to the forms section of TurboTax, selecting the T-slips tab and going to T-3 slips.  Boxes 52 and 53 contained no entry despite the info having been inputted in Easy Step.  I put the required numbers into the spaces manually and the problem was solved and I was able to netfile my return.  Obvious the problem is a software problem which Turbo Tax should have fixed weeks ago.

[Wcs1]

you need to use the second boxes 52 and 53 not the first 52 or 53 then it will be ok IE put your numbers in the second boxes  

[Wcs1]

use only the second boxes to put your numbers in both 52 and 53 n