Does anyone know when the software bug regarding the amount in box 34 (capital gains) of the T4PS slip will automatically link with the RL-25 box B (capital gains) without using an override F2 on the RL-25 to put the amount. It does not transfer automatically to the Quebec slip RL-25 box B from the T4PS Box 34 of the federal slip. I called product support team and said that they will fix this bug. So far nothing!!!! If I override on Quebec I will not be able to Netfile the Quebec return. Very disappointed with this software this year not professional at all.
I've requested a call back from the assigned department. After testing this on my end, we need to look into the problem. They will contact you within 24 to 48 hours to gather additional information and begin an investigation to resolve this issue. We sincerely appreciate your patience.
@alfieri1957 Update: We have opened an investigation on our end, and I have already linked your account to it. You will be notified via email once the issue has been resolved. You will still get a call, as I requested earlier. If we receive any updates, I will post them in this thread.
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