I was advised that nothing can be done yet again Copying profile to try to use didn't work and was advised that a delete of the profile would have to be done.
So now instead of a 3rd attempt I decided to proceed with Wealth Simple Tax online. I'm surprised how easy it is and all to view for input all on one webpage. In addition, I was amazed that I can opt to pay $0 or $25 (my option) instead of the $71 I did with Turbotax for 2 tax returns (small business). I'm almost done all of my inputs there.
If all works out in the submission process, 20+ years of using Turbotax will be behind me and will continue with Wealth Simple for future years.
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