Turbo tax is a joke I have spent over 2 weeks trying to fix this error. I have spent hours on the phone with useless help and nobody knows how to fix this. I was told copy and paste that was really great advice after doing so I'm now done to 4 files remaining of 8 and taxes still not submitted. I finally got around to starting my taxes over from scratch and submitting them successfully but now only have 2 net files left of 8 and I only submitted 2. When speaking with customer service I requested a call from a supervisor told within 24hrs still no call 3 days late. I asked for a refund so I could buy a different software that works and was told I would need the receipt which makes no sense since I redeemed the code and threw away the box and bill. why would you keep a receipt for something that is redeemed it makes as much sense as keeping a gift card after you have depleted it.
Sign In
Canada (English)
EN
