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Trouble installing Turbotax on new computer

I got a new computer and I am trying to install previous version on it. I have the disks from 2009 to 2023 and when I load them it does not ask for a licence code and then it wants to do an update and then it says it will update hard drive then it vanishes. on the 2024 copy it is only a download version and when I try to find it it comes up with 2025 version. I am running Windows11. 

Dennis 

 

1 Reply

Trouble installing Turbotax on new computer

The versions we have to download on our website are the most up-to-date versions, with all the updates applied. Please see this TurboTax Canada FAQ for the download links to current & past versions (2018 - 2024) of TurboTax Desktop: Where can I get the Download edition of TurboTax? As of December 2024, we no longer have download links for tax years 2018 or earlier.)

 

Please see this TurboTax Canada FAQ for more info on activating older versions of TurboTax Desktop (2018 & earlier): What if I have trouble with my licence code while setting up TurboTax Download?

 

If you need information from an older return and don't have the PDF archives saved for your records, you can get info through the Canada Revenue Agency (CRA)'s My Account service or call them at 1-800-959-8281 to request the info.

 

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