@raniamelki Do you have an issue with your TurboTax Desktop? Can you please be more specific?
Thank you.
Did you try downloading from turbotax.ca? I made the mistake of just googling 'turbotax' and ended up downloading the US version from turbotax.com. Try this: https://turbotax.intuit.ca/tax/software/download. I actually purchased mine directly from turbotax so all I had to do was find the email that had the download link, but I believe the above turbotax.intuit.ca link will likely be what you need. My main problem was that I couldn't find the email with the link. It was in my junk, and it took some time to filter for it properly as it didn't immediately come up when I just searched for 'turbotax' because I also get newsletters from turbotax. Turns out the receipt with the download link came from a slightly different email address so searching 'turbotax' wasn't helpful for me. Anyhow, hope that helps. And Turbotax help people, instead of messaging back and forth asking a million questions, can't you just put the link to the Canadian download in the messages? Truthfully, it doesn't much matter where it's purchased from, the downloads are not different if it's purchased at staples vs Costco. Stop the insanity and just put ALL the relevant, helpful info into the same email please!
@agmack Thank you for your feedback and we value your opinion. For appropriate troubleshooting and solution, we need more details and we have to ask questions so we can assist.
agmack
New Member
jz6pwc
Level 2
rekabis
Level 2
Lornep989
Returning Member
bob2731
Level 3
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.