Turbo tax 2024 Premier license code not working

[agmack]

Hi,

The license code sent to me doesn't work to download Turbotax Premier 2024. I already looked this up in the community and found a similar thread with an answer that does not correct my problem: https://turbotax.community.intuit.ca/community/troubleshooting/discussion/2024-activation-code-for-p....

They provide a link where you can enter your license code. I clicked on that link and tried entering the code multiple times and it keeps saying "something's not right, try again". I am definitely entering the code correctly, please do not ask me to try entering it again. The code does not work. I tried calling support but they are only open while I'm at work, and I need to do this outside of work hours. I purchased the license from Turbotax directly, not from a 3rd party.

Please let me know how to get the code I have to work.

Thank you.

[TurboTaxAniqua]

You can reinstall TurboTax Desktop Tax Year 2024 and use the 16-digit license code once it prompts.

If the issue still persists please contact product support so they can screenshare and assist you to get this resolved.

Thanks for choosing TurboTax.