TurboTax 2024 Will Not start, it goes to update, seems to take update but then nothing starts

[Karbonk]

Hello

My Turbo Tax 2024 seems to start (it asks to update, goes thru update) then  nothing?? I have already filed two tax returns but need some info. Will not  startup. Any suggestions?

[nerdboyjoe]

@Karbonk The kludgy procedure of uninstalling and then reinstalling from https://turbotax.intuit.ca/tax/software/download worked for me. If you are worried that uninstalling might delete your tt24 files (it didn't delete mine), then a prudent extra step would be to make a backup of those tt24 files before doing the uninstall. After the update, make sure the About Box shows this version (or later): Version 00.01.62 Build 6007 068G25

[Karbonk]

Yes thanks, a pain in the A$$

[pliverock]

i had that issue this morning when an update arrived , kept dying during update .  I tried many times .

finally i rebooted my PC and then it was ok  .  I wrote this in another post re line 68140 no getting populated for T3 info( error code #95365 )

[TurboTaxAniqua]

@pliverock It should be fixed now. You should be able to run the updates. If not, please uninstall the software and reinstall it by using this link to have a current/updated version: https://turbotax.intuit.ca/tax/software/desktop