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dehbisar
New Member

TurboTax Live tax expert made an error on my 2022 tax return based on the information provided, I received a penalty and interest from CRA. I need an expert to follow up.

Can an expert follow up? What is the contact information for the support system team? I resubmitted the forms and they still state the recalculated amount is due- which means the TurboTax Live tax expert made an error. As I was charged with a penalty and interest, and as per the TurboTax conditions, TurboTax will need to follow up and pay the penalty and interest. Please let me know if you require additional information.
1 Reply

TurboTax Live tax expert made an error on my 2022 tax return based on the information provided, I received a penalty and interest from CRA. I need an expert to follow up.

We have sent for a call back on your behalf.

 

Thank you for choosing TurboTax.