Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
JulesBell
New Member

TurboTax Standard Desktop 2024 - The program keeps bouncing back at the Netfile stage saying that the OEPTC needs information to support the claim. I did this. Over&again

It continues to loop me back to the Ontario Energy and Property Tax credit page to enter supporting information. I HAVE included address, number of months, tax amount paid, City name, tax roll number. This is the same that I have done every year, in the same way. Why is it bouncing it back now? I called CRA and they said it is a Turbo Tax issue.

Unlock tailored help options in your account.