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Unable to purchase additional returns

I am unable to purchase additional returns for tax year 2022. I have not reached my limit as I have 5 available, however none are for over 25K, thus the need to purchase a return. I have uninstalled and reinstalled the software - same result. I have installed a fresh copy on a different device - same result. Is there a way to get around this issue? Please help!!

1 Reply

Unable to purchase additional returns

We recommend contacting our product support team by phone so they can assist you.

 

https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P...

 

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