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janickd
New Member

Why am I not able to file my tax? all the documents that show as not received are not impacting me, how long will it take to unblock so I can proceed.

 
1 Reply

Why am I not able to file my tax? all the documents that show as not received are not impacting me, how long will it take to unblock so I can proceed.

Are you getting any Netfile error?

 

Please verify that none of the forms you are using are locked: TurboTax FAQ: Why does TurboTax say my forms are locked or haven't been finalized? 

 

If you are not using any locked forms, we suggest you to contact our Product support team. They have access to tools we don't have here in Community, like screenshare to investigate this issue for you.  

   

 Thank you for choosing TurboTax.